Compliance

We have a duty of care towards our clients and will be happy to answer any questions you have regarding our business and services.

Please read our compliance information below and feel free to contact us if you have any further questions.

Compliance

FCA


DISCLAIMER
Think carefully before securing debt against your home, your home may be repossessed if you do not keep up repayments on your mortgage.
The Financial Conduct Authority do not regulate buy to let mortgages.

Vivid Mortgages are an appointed representative of Quilter Mortgage Planning Limited which is authorised and regulated by the Financial Conduct Authority.

The information and content within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

If you are unhappy with our service
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY

Email: QFPcomplaints@quilter.com

Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.